Terms of Service
Last updated: December 2024
Agreement to Terms
These Terms of Service ("Terms") govern your use of The Profit Platform's website and services. By accessing or using our services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our services.
Services
The Profit Platform provides digital marketing services including but not limited to:
- Search Engine Optimization (SEO)
- Google Ads Management
- Website Design and Development
- Content Marketing
- Digital Marketing Consulting
Service Agreement
When you engage our services, you agree to:
- Provide accurate and complete information about your business
- Grant us necessary access to your digital properties (website, Google Ads, etc.)
- Respond to our communications in a timely manner
- Pay fees according to the agreed payment terms
- Comply with all applicable laws and regulations
Payment Terms
Monthly Services: Services are billed monthly in advance. Payment is due on the 1st of each month unless otherwise agreed.
Project-Based Work: Payment schedules for project-based work will be outlined in your service agreement.
Late Payments: Late payments may result in suspension of services. A late fee may apply to overdue invoices.
Refunds: Refund policies are outlined in your service agreement. Generally, work completed is non-refundable.
Cancellation Policy
No Lock-in Contracts: You may cancel monthly services with 30 days written notice.
Project Work: Cancellation terms for project-based work are outlined in your service agreement.
Upon Cancellation: You will be invoiced for all work completed up to the cancellation date. We will provide handover of materials and access as appropriate.
Intellectual Property
Client Content: You retain ownership of all content you provide to us (logos, images, text, etc.).
Work Product: Upon full payment, you own the final deliverables we create for you (websites, ad copy, content, etc.).
Our Materials: We retain ownership of our processes, methodologies, tools, and templates.
Portfolio Rights: We reserve the right to showcase our work for you in our portfolio and marketing materials unless otherwise agreed.
Warranties and Disclaimers
Service Quality: We will provide our services with professional skill and care.
Results: While we work to achieve the best possible results, we cannot guarantee specific outcomes such as search rankings, traffic levels, or conversion rates.
Third-Party Platforms: We are not responsible for changes to third-party platforms (Google, social media, etc.) that may affect your results.
Limitation of Liability
To the maximum extent permitted by law, The Profit Platform shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or data
- Damages exceeding the fees paid to us in the 12 months prior to the claim
Confidentiality
We will keep your confidential business information private and will not disclose it to third parties except as necessary to provide our services or as required by law.
Indemnification
You agree to indemnify and hold harmless The Profit Platform from any claims arising from your use of our services or your breach of these Terms.
Changes to Terms
We may modify these Terms at any time. We will notify you of material changes via email or through our website. Continued use of our services after changes constitutes acceptance of the new Terms.
Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.
Dispute Resolution
If a dispute arises, we encourage you to contact us first to resolve it informally. If we cannot resolve the dispute, we both agree to attempt mediation before pursuing legal action.
Contact Information
If you have questions about these Terms, please contact us:
The Profit Platform
Email: avi@theprofitplatform.com.au
Phone: +61 487 286 451
Location: Sydney, NSW, Australia